FAQ

Getting Started with Lync

What is Lync?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Who is Lync for?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

What countries does Lync currently support?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

How do I open a Lync account?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Multi-Currency Virtual Accounts

What currencies can I collect in?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Do I need a local entity in those countries to receive payments?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

How quickly are funds settled in my account?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Is there a limit to how many virtual accounts I can open?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

FX & Payouts

Can I convert funds between currencies on Lync?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Where can I send payouts?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Are your FX rates fixed or floating?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Is there a minimum or maximum limit for payouts?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Invoicing

Can I generate invoices directly from Lync?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can I track payment status?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Does Lync support recurring invoicing?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can my customers pay directly via the invoice?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Expense Management

What are sub-accounts?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can I set roles or limits on sub-accounts?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can funds be moved instantly between sub-accounts?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

How do I reconcile sub-account activity?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Bulk & Scheduled Payments

What does Lync’s bulk payment feature do?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can I schedule payments in advance?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can I automate bulk payouts via API?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Do I need to upload a CSV?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

APIs & Embedded Finance

What can I build with Lync’s APIs?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Are your APIs well documented?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Do you offer sandbox access?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Can I issue virtual accounts for my users?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

Security & Compliance

Is Lync secure?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.

What compliance steps are required for onboarding?

Payment links are active immediately. Most payments settle within 24 hours, depending on the payment method.